Case study: EV charging stations for Marriott in Wailea, HI

The Challenge

The Marriott Wailea Beach Resort in Hawaii had aging, non-networked EV charging stations that no longer met the needs of their growing EV-driving guests and employees. These chargers lacked the ability to monitor usage, track energy consumption, or collect payments—leading to lost revenue opportunities and limited visibility into charger performance. Additionally, the resort needed a reliable solution for both employee and valet charging, with the flexibility to scale in the future.

The Solution

To modernize their EV charging infrastructure, Marriott selected CyberSwitching’s CSE1 Level 2 smart EV chargers. These chargers provided a seamless upgrade path by offering:

• Networked Smart Charging: Real-time monitoring and remote management capabilities via a web-based portal.

• Payment Collection: Integrated billing features to support valet services and employee usage.

• Usage Tracking: Access to data analytics and reporting tools to understand demand and station performance.

• Simple Installation: Straightforward retrofit into existing infrastructure.

CyberSwitching also assisted the resort in applying for the Hawai‘i Energy EV Charging Station Rebate Program, which fully covered the cost of the new equipment—making the upgrade virtually cost-free.

The Result

More than a year after deployment, the CSE1 chargers continue to operate smoothly, with both staff and management reporting high satisfaction. Marriott’s facility team now has full visibility into station usage and the ability to track every session remotely.

Thanks to CyberSwitching, Marriott Wailea has a future-proof, fully managed EV charging solution that enhances guest experience and supports their sustainability goals—all at no cost through the Hawai‘i Energy rebate program.