Chicago Condo EV Charging: 33 CyberSwitching CSE1 Stations at RiverView

The Customer

RiverView Condos is a residential condominium community in Chicago. Like many associations across the city, the board began seeing a steady increase in residents who either owned an electric vehicle or were planning to buy one. The absence of reliable on-site charging was becoming a visible gap in the building’s amenity offering, and resident requests for charging had moved from occasional to recurring.

In the summer of 2025, RiverView moved forward with a 33-port Level 2 deployment — enough to serve current EV owners and absorb several years of resident adoption growth without overbuilding.

The Challenge

RiverView’s board approached the project with a clear, two-sided brief: hardware they could trust on the wall, and an operating partner they could trust on the software, support, and commercial side.

Hardware requirements

• A U.S. brand assembled in the United States — not a Chinese-built unit with data hosted overseas.
• Cables long enough to fit a real condo parking layout, where charge ports can be on either side of the vehicle.
• Native support for both NACS and J1772 vehicles, so no resident depends on adapters.
• Durable, cost-effective hardware suited to a multi-year condo ownership cycle.

Software, support & commercial requirements

• Intuitive management software and a resident app that is easy to use day to day.
• Top-notch U.S.-based customer support, since condo associations don’t run in-house IT teams.
• A utilization-based commercial model that scales with actual resident usage.

“We wanted a safe, well-built solution from a U.S. brand — not a Chinese-manufactured charger where data gets hosted in China.”
RiverView Condos board

The Solution

RiverView selected CyberSwitching CSE1 chargers as the hardware platform, paired with Epic Charging as the network, software, support, and commercial partner.

The Charger — CyberSwitching CSE1

The CSE1 is a Level 2 charger from CyberSwitching, a U.S.-based company, assembled in the United States, with platform data hosted in the U.S. rather than overseas. For a condo association handling resident transactions and session data daily, that sourcing profile was decisive. The board explicitly did not want a Chinese-built unit routing telemetry to servers in China, and the CSE1 cleanly resolved that concern.

Every one of the 33 chargers was specified with a 25-foot cable. The longer cable lets a single charger comfortably serve its assigned stall and reach across to an adjacent stall when needed, regardless of which side of the vehicle the charge port sits on — turning each station from a fixed point on the wall into one that fits the way residents actually park.

The site was built out with both NACS and J1772 cables, so Tesla and non-Tesla drivers plug in natively without adapters. With NACS coverage across the deployment, the property is also positioned for the broader industry shift toward NACS over the coming years.

The Network and Software — Epic Charging

All 33 CSE1 chargers are networked, monitored, and managed through Epic Charging’s CPMS, with resident activation and payment handled through the Epic Charging app. The resident app is intuitive enough for first-time EV owners to start a session without hand-holding, and the management dashboard gives the property team the visibility it needs to track sessions, manage access, and review site performance. When questions come up, residents and the board have a U.S.-based customer support team on the other end of the line, not a generic help desk.

The Commercial Model

Epic agreed to deploy RiverView under a utilization-based commercial model, with terms tied to how much the chargers are actually used. Epic’s success scales with resident usage, and the association is not carrying the full risk of a market that is still maturing. For a Chicago condo evaluating its first major EV charging deployment, that structure is often the difference between moving forward now and postponing the project for another two or three years.

The Impact

RiverView Condos went from a building with no on-site EV charging to a property with 33 Level 2 chargers ready to serve residents. CSE1 chargers assembled in the U.S., 25-foot cables on every unit, native NACS and J1772 connectivity, and U.S.-hosted data give the board a clean answer to every sourcing and usability question a resident might raise. Epic Charging’s software, app, support, and commercial model make the system genuinely livable for an association that does not run an in-house technical team.

The property now has the capacity to absorb several years of resident EV adoption growth without triggering another infrastructure project, and the commercial structure ensures the economics scale naturally alongside that adoption.

Considering EV charging for your condo, multifamily, workplace, or commercial site? Get in touch with CyberSwitching.